Product Marketing

Buy Now Pay Later

The art and science of timing and targeting installment payments

OVERVIEW

Product

Lending, Buy Now Pay Later

Business Objective
Strategy

Utilized existing customer payment data, including credit card type, debit usage, and cash-only transactions, to develop a risk-balanced customer cohort for piloting the program, enabling the team to gain valuable insights such as credit limit request and default risk. GTM leveraged internal channels to generate momentum and interest before initiating mass marketing campaigns, ensuring a positive rollout and balanced credit risk ahead of the full marketing launch.

Consumer Insight

“I prefer to make smaller bi-weekly payments that are timed with my pay periods.”

Creative Solution

Built a campaign around everyday items showcasing the ease of use when you break your purchases into bi-weekly weekly payments. Use clever iconography and how to demo’s to quickly drive product knowledge. Targeted younger adults and families, added humor, and ease of use to demonstrate value.

Product Solution

Drive new lending acquisition while balancing the credit risk of the portfolio.

Department
Campaign